---
last_updated: 2026-08-03
canonical: https://latitude.so/pricing
---

# Latitude Pricing

> Machine-readable pricing for [Latitude](https://latitude.so) — an open-source (MIT),
> self-hostable platform for observing, understanding, and refining production AI agents.
> This file mirrors the human pricing page at https://latitude.so/pricing. If the two ever
> disagree, the human page is authoritative.

Latitude has three cloud plans plus free self-hosting. Usage is metered in **credits**,
which reset at the start of each monthly billing period. Every plan includes **unlimited
seats** — you are never charged per user.

## Plans

| | Starter | Pro | Enterprise |
| --- | --- | --- | --- |
| **Price** | Free | $99 / month | Custom |
| **Best for** | Teams setting up the foundations of their AI infrastructure | Teams building AI products collaboratively at scale | High-volume products, or deployment in your own infrastructure |
| **Credits / month** | 20,000 | 100,000 | Custom volume |
| **Data retention** | 30 days | 90 days | Custom |
| **Seats** | Unlimited | Unlimited | Unlimited |
| **Overage** | Not available — usage is hard capped | $20 per 10,000 extra credits | Custom |
| **Support** | General Slack channel | Priority support | Dedicated support, uptime and support SLA |
| **Compliance reports** | — | SOC2 & ISO27001 | SOC2 & ISO27001 |
| **SAML SSO** | — | — | Yes |
| **Fine-grained roles (RBAC)** | — | — | Yes |
| **On-premises / custom cloud deployment** | — | — | Yes |
| **Team trainings** | — | — | Yes |
| **Sign-up path** | Self-serve | Self-serve | Talk to sales |

The Starter plan does not expire. There is no time-limited trial — you can stay on Starter
for as long as it fits your needs.

## Self-hosting (free)

Latitude is open source under the **MIT license** and can be self-hosted at no cost, with
no credit limits imposed by us. Self-hosting gives you observability, session search,
conversation intelligence, and issue discovery.

- Repository: https://github.com/latitude-dev/latitude-llm
- Deployment docs: https://docs.latitude.so/deployment/overview

Self-hosting is not a paid plan and is not listed in the table above.

## Usage rules

### What a credit is

A credit is Latitude's unit of usage. Credits are consumed as follows:

| Action | Credit cost |
| --- | --- |
| Ingesting a trace | 1 credit |
| An evaluation or custom signal run | 1 baseline credit, plus any hosted AI it uses |
| A hosted model call | Billed from the tokens actually used |
| A semantic query | Billed from the tokens actually used |

Session intelligence and flaggers (automatic issue detection) run automatically and also
consume credits when they invoke hosted AI.

Because model calls and semantic queries are billed from real token usage, credit
consumption scales with session length, the models configured, and how your evaluations
are written — not with a flat per-feature fee.

### Reset cadence

Included credits reset at the start of each monthly billing period. Unused credits do not
roll over.

### Overage behaviour

- **Starter:** hard capped. When included credits are exhausted, usage stops rather than
  billing you. No overage charges are possible on this plan.
- **Pro:** overage is allowed and billed at **$20 per 10,000 credits** beyond the 100,000
  included.
- **Enterprise:** custom, by contract.

### Spend controls

Pro customers can control spend directly:

- Set a limit on total monthly spending.
- Tune how many traces are processed.
- Tune how many signals are tracked, and the sampling rate each evaluation runs at.

## Terms

- **Currency:** USD.
- **Billing interval:** monthly.
- **Changes and cancellation:** you can upgrade, downgrade, or cancel at any time directly
  from your account settings. No commitment or minimum term is required.
- **Free plan:** no expiration date.
- **Payment processor:** Stripe.

## Procurement

- **Compliance:** SOC2 and ISO27001 reports are available on Pro and Enterprise.
- **Data protection:** Latitude is GDPR compliant. Privacy policy:
  https://latitude.so/privacy
- **Terms of service:** https://latitude.so/terms
- **SLA:** uptime and support SLA available on Enterprise.
- **Deployment options for security review:** fully-managed cloud, custom cloud, or
  on-premises/self-hosted. Self-hosting means agent data never leaves your infrastructure.
- **Legal entity:** Latitude Data S.L.

## Action paths

| Intent | Path |
| --- | --- |
| Start free (Starter) | https://console.latitude.so/login |
| Subscribe to Pro | https://console.latitude.so/login |
| Talk to a sales engineer about Enterprise | https://savvycal.com/latitude/book-a-demo |
| Self-host for free | https://github.com/latitude-dev/latitude-llm |
| General contact | hello@latitude.so |
| Community and support | https://join.slack.com/t/trylatitude/shared_invite/zt-35wu2h9es-N419qlptPMhyOeIpj3vjzw |
| Product documentation | https://docs.latitude.so |

## FAQ

**What is a credit and how are they calculated?**
A credit is our unit of usage. Ingesting a trace costs 1 credit. Custom signal runs cost a
baseline credit plus any AI they use — model calls and semantic queries are billed from the
tokens used. Session intelligence and flaggers (automatic issue detection) also consume
credits when they run hosted AI.

**Is there a free plan or free trial available?**
Our free plan has no expiration, you can stay on it as long as it fits your needs.

**What are traces?**
A trace is one recorded run of your agent or prompt — the spans, model calls, tools, and
outputs Latitude stores so you can search, debug, and evaluate production behavior.

**What is session intelligence?**
Session intelligence automatically clusters all sessions by topic and detects relevant
in-conversation moments — such as user frustration, hesitation, agent loops, and more. It
runs automatically and is included in the pricing calculator estimate.

**What are flaggers?**
Flaggers are Latitude's built-in automatic issue detectors. They watch production traffic
for common failure patterns (like frustration, refusals, or tool errors). Some checks are
deterministic; others use a model. The calculator includes a modest always-on allowance for
them.

**What are custom signals?**
Custom signals are detectors you define for behaviors you care about — for example a
specific failure mode or quality check. When they score production traffic, each run uses
credits.

**How accurate is the pricing calculator?**
The calculator on https://latitude.so/pricing is a directional estimate for planning, not
an invoice. Real usage varies with session length, models, sampling, and how your signals
are written. Use it to compare Starter vs Pro and ballpark overage; your bill reflects
metered credits.

**Can I control my spending?**
Yes. You can limit total spending as well as precisely tweak the amount of traces processed
and signals tracked.

**What happens if I exceed my usage limits?**
On Pro, usage beyond your included credits is billed as overage at $20 per 10,000 credits.
On Starter, usage is hard capped instead of billed.

**Can I upgrade, downgrade, or cancel my plan anytime?**
Yes. You can change or cancel your plan at any time directly from your account settings, no
commitment required.

## Change policy

This file is updated whenever public pricing changes. The `last_updated` field in the
frontmatter reflects the most recent change. The human-readable pricing page at
https://latitude.so/pricing is authoritative if the two disagree.